Are the games digital editions or physical discs/cartridges?

Which consoles are supported? Are there any console region requirements?

Why Are Newly Released Games Priced Higher?

What payment methods are supported?

How are products delivered after payment? How long is the wait?

What do the Buyout Price and Daily Rent mean?

Are 7-day unconditional returns supported? Are rental fees refundable?

What happens if an order exceeds the maximum lease term?

Will logging into a game account cause my console to be banned?

Under what circumstances will an order automatically convert to a "buyout"?

What are the precautions before placing an order for a Mainland China PS5?

How to Log in and Download Games?

What should I do if the account password is incorrect?

Why can't I launch the game using my own account?

How to process a lease return? What is the lease return process?

What do I need to do to buy out a game?

How to contact customer support for order issues?

Why did my order automatically convert to a buyout?

How long does it take to process after submitting a lease return?

How long does it take to process an order refund? When will I receive it?